Pacific Global Solutions Limited is an ISO 9001:2015 certified company. The ISO 9001:2015 is the international standard for quality management system. This certification ensures that we meet the required standard of Customer focus, Leadership, People Engagement, Process driven approach, Process Improvement, Evidence-based decision making, Relationship Management in all our core functions.
Pacific Global Solutions Limited is an ISO 27001:2013 certified company. The ISO 27001:2013 is the international standard for ISMS – Information Security Management System. This certification ensures that we meet the required standards for information security policies, physical security, environmental security, asset management, compliances and a host of other standards that we meet for establishing, implementing, maintaining and continually improving an information security management system.
Our physical infrastructure set-up process ensures that we are able to achieve the following primary goals.
Best-in-class Infrastructure Deployment
Industry Best Standards of Security
Continuous Review and Improvement
We have taken the following measures to meet our
Fixed office and workstation for every employee
Entry to every floor restricted only to employees stationed
24/7 surveillance through CCTV cameras
No cell phones allowed on the floor. Cell phones stored in the lockers.
Access granted to team leads and above
Necessary fire safety equipment in place.
SSL VPN for employees to Work from Home
Website Filtering and Content Filtering on Firewall
Password protected systems
Group Email ID by Client
Folder rights based on client allotment
Internet browsing limitations by firewall
Whitelisting domain – only authorized person to send email(s)
No USB access or cell phone access
No office Wi-Fi accessibility on cell phone
Access to Client’s server in secured environment through VPN / Secured RDP / Citrix
Access to Client’s data for the users working on client’s account
Restricted user profile for the users based on their roles
Password protected Accounting System
User role-based Accounting System rights
Satisfied PABS clients preferring to send the documents to PABS team through dedicated Group e-mail ID, dedicated fax number or Secured FTP
Defining strong password through combination of capitals, lower-case letters, numbers, and symbols.
Implementation of firewall for network protection. Firewalls policies are intentionally configured to control incoming and outgoing internet traffic within PABS network.
Antivirus and anti-malware implemented in place to protect company data. It helps to prevent, search for, detect and remove viruses but also adware, worms, trojans, and so on.
All computers are regularly patched and updated by centralized update server.
Deployment of disk level encryption across company devices to encrypt all the data thus ensuring the inaccessibility of data without entering the correct password.
Schedule backups on defined frequency as per data backup policy.
Providing regular training to PABS employees about data security awareness.
This policy specifies the constraints and practices that an employee using organizational IT assets must agree to access the PABS network or the internet. It is standard onboarding policy for new employees.
This policy is to define access available to employees in regard to PABS data and information systems. It includes access control standards and implementation guides. The policy has standards for user access, network access controls, operating system software controls and the complexity of passwords.
PABS change management policy refers to a formal process to make changes in IT, software development and security services/operations.
PABS information security policies cover a large number of security controls. Employees are accountable to follow the rules with regard to the sensitivity of PABS information and IT assets.
The incident response policy is an organized approach depicting the incident management by PABS and offering remedies for operations.
The remote access policy is a document which outlines and defines acceptable methods of remotely connecting to PABS internal networks
PABS email policy is a document that is used to formally outlines the usage of business’ chosen electronic communication medium by employees
Disaster recovery plan as part of the business continuity plan. If the event has a significant business impact, the Business Continuity Plan will be activated.
BCP Plan describes the operation of PABS in an emergency.